Electricity bills are issued by HML Andertons to leaseholders quarterly in arrears. The bills are based on meter readings, and invoices are accompanied by a 'statement of usage'.
For the period 1st October 2016 - 30th September 2017 HML issued quarterly bills based on a flat's lease percentage (ie, the size of the flat - not electricity used). A reconciliation to metered usage was issued in February 2018 and subsequent invoices are based on meters (actual) usage.
Prior to 1st October 2016 bills were issued to owners/occupants on behalf of the landlord (CREM) by Inenco. The last bill issued by Inenco was for the quarter ended 30/09/16.
1st October 2016 - 30th September 2017:
- HML issued quarterly electricity bills to leaseholders based on lease percentages. The quarterly bills issued did not reflect actual electricity consumption. Eg, an unoccupied flat was billed the same amount as an identical but occupied flat. High-users of electricity would have seen a reduction in their usual bills.
- In February 2018 HML sent to leaseholders a statement detailing their actual electricity usage for the period 01/10/16 - 30/09/17. The statement looked like this.
- The difference between the total billed per 1 and the amount due per 2 was reflected in an invoice.
- If 1 > 2, leaseholders had a credit on account.
- If 2 > 1, leaseholders were required to pay an additional amount to cover the difference between the total billed for four quarters per 1 above, and their actual consumption as detailed in the actual metered usage per the statement in 2 above.
1st October 2017 - 31st December 2017 and future quarters:
- For 01/10/17 - 31/12/17 HML issued a quarterly bill supported by a statement of usage based on metered readings.
- Future bills will be based on meter readings. This will enable leaseholders who rent out their apartments to recharge their tenants according to the electricity used.
- See the section on electricity for information on the planned replacement of electricity meters.
A number of apartments have defective electricity meters, and their bills have been calculated using the average consumption of comparable sized apartments.