We have today written to the chief executives of Openreach and BT and the director of customer services at BT regarding the continuing difficulties residents are having in accessing the FTTP (fibre to the premises) broadband service that should be available to every apartment here.

If you have been successful in gaining fibre connectivity to your flat in the past 12 months we would like to hear from you - please email us and let us know who at BT/Openreach/another ISP made it happen for you. 

Transport for London are consulting on their proposal to build a cycle & pedestrian bridge connecting Canary Wharf to Rotherhithe.  In order to accommodate the majority of river traffic without the need to raise the bridge, it will need to be built at an elevated height (20m above the highest tide) necessitating raised entry/exit ramps and large support pillars.  

Note from HML Andertons: please ignore the ground rent (section 166) notice that was attached to the recently issued electricity bills.  

The Tribunal has now issued the final version of the new Management Order that forms the legal basis of the appointment of Alan Coates as the Manager of Canary Riverside. The new Management Order took effect on 1st September 2017 and runs through to 31st August 2020.

Calling all Canary Riverside residents with little monsters looking for a spot of trick or treating on Halloween... 🎃 

Last Friday (29th September) residents joined in 'the World's Biggest Coffee Morning' by holding a coffee morning in the Berkeley lobby.  

We raised a total of £335, with £255 raised on the day and and a further £80 donated by residents who missed out on the cake.  

If you have ever been disturbed by anti-social behaviour along the Thames Pathway in front of Canary Riverside and towards Dundee Wharf, make sure you comment on the council's consultation on a Public Spaces Protection Order which covers an area adjacent to our estate.   

Lessees have again received letters from CREM stating that the lease restricts them from allowing anyone to 'share' (use) their parking space, and that by doing so they are in breach of the lease.  This is incorrect: by authorising visitors and other persons to use your flat/parking space on an informal/temporary basis, where no rights or monies are transferred, you are not  in breach of your lease. 

Canary Riverside is joining the world's biggest coffee morning on Friday 29th September, in aid of Macmillan Cancer Support.

Canary Wharf have advised us that the north ramp (leading up to/down from Westferry Circus, in front of the Hotel) will be closed this weekend, to enable lamp column replacement works.

Canary Wharf have advised us that the south ramp (leading down from Westferry Circus onto the Isle of Dogs) will be closed this weekend, and that there will also be some road resurfacing works immediately outside Canary Riverside.

Following recent correspondence regarding the use of lessees'/residents' car park spaces we would like to confirm the position with regard to allowing your guests, visitors and other authorised persons to use your parking space.

The Westferry Circus north exit ramp (leading down from Westferry Circus, in front of the hotel)  will be closed on Saturday 26th August between 8:00 and 13:00 for essential works.  The entrance ramp up onto Westferry Circus will still be open.  

Many residents are unfamiliar with how to remove the ceiling tiles to access the FCU(s) located in the kitchen and the tiles may have been painted over/sealed, making their removal difficult.    

There will be various road closures across London this weekend, including the Limehouse Link, while the Prudential Ride London event takes place.  

The heating and cooling system installed at Canary Riverside is provided by fan coil units (FCUs) located in ceiling voids within the apartments.  You can find details of the FCUs installed in your apartment here.  

To maximise the efficiency of the heating/cooling and prevent damage to the unit (or apartment) it is essential that residents regularly clean the FCU filters.