Residents gain entry to the estate grounds and their residential building by way of an access card. Visitors without an access card can gain access using the buzzer by the main gate and then the entry phone system located at the entrance of each residential building.
Each apartment is issued a minimum of two access cards. A separate access card is provided for each parking space owned: as well as allowing entry to/exit from the car park the card provides entry to your residential building.
Each card has its own discrete identity number (T reference number), enabling it to be disabled in the event of loss or theft. Please notify the security office immediately if you lose an access card. Cancelled cards can be reprogrammed if found later.
New access cards may be purchased for £15.60 (£13 + VAT). If you wish to order additional or replacement access card(s) please contact Keely Skelson at HML Andertons:
To arrange payment please call HML Andertons on 0330 300 0002 and ask for the Finance Department. Please have your T reference number (found on your statements from HML Andertons) as you will need to quote this when making payment. New cards can only be issued to the owner: if an owner wishes to authorise their Tenant to order new/replacement cards they must provide HML Andertons with written permission first. The tenant will also need to quote the relevant T reference number.
All cards are issued/programmed on site and may be collected from the Security Office or your Concierge once confirmation of payment has been received. This may take 1-2 working days.
Please note that additional cards cannot be provided for parking spaces.