Practical information

Post and packages

Post

Post is delivered by Royal Mail to each residential apartment via the individual post boxes situated in the post rooms located in the ground floor lobbies.   Residents access their post boxes with a key.  

Individual post boxes are a lessees' responsibility to maintain.  If your post box requires repair you will need to contact a locksmith such as MJB Mailbox solutions.  

Packages

Items too large for the post boxes are delivered to the Concierge.  A notice is displayed on the concierge desk detailing apartments with packages for collection.  

If you are expecting a large parcel or a delivery e.g. a kitchen appliance, you must be at home to receive it.  There is not sufficient storage space available to enable the Concierges to receive overs-sized items or hold bulky items over a long period of time.